Contact us

Last updated: 1 August 2026

We are a small team and we answer every message ourselves. Email us and we will reply within 1 business day.

Support email

For privacy and data requests, email privacy@depositvapsi.com.

General questions and account help: within 1 business day.
Billing, invoice and refund requests: acknowledged within 1 business day.
Urgent issues affecting an active inspection: prioritised the same business day.

Billing and refunds are handled by Paddle, our Merchant of Record — see our Refund Policy.

Many answers are already on the site. See the FAQ section on our home page, plan details on the pricing page, and our Terms, Privacy Policy and Cookie Policy.